What is a Nurture Sequence?
A nurture sequence is a predefined series of automated emails that guides prospects through a specific stage of the buyer's journey. Unlike one-off broadcast emails sent to entire lists, nurture sequences are triggered by individual actions and deliver content progressively over days or weeks.
Nurture sequences operate on logic and timing: when a prospect downloads an ebook, they enter a relevant sequence; emails deploy every 2-3 days; the sequence advances prospects from awareness to consideration to decision.
Why It Matters
Manual follow-up at scale is impossible. Nurture sequences automate relationship-building, ensuring every prospect receives relevant communication without requiring manual effort for each send. This scalability is what makes modern demand generation feasible.
Sequences also improve consistency. Every prospect gets the same thoughtful progression of content and messaging. No one falls through cracks because an SDR forgot to follow up; the sequence ensures comprehensive coverage.
Benchmarks
- Sequence length: 5-10 emails over 2-6 weeks is optimal for most nurture sequences
- Email frequency: Every 2-3 days maintains presence without becoming annoying
- Engagement decay: Open rates typically decline 20-40% from first to last email in sequence
- Conversion timing: Most nurtured prospects convert after 3-5 sequence touches
Best Practices
1. Design for a specific journey - Each sequence should have clear entry criteria, specific goals, and defined exit points. A "whitepaper downloader" sequence has different content than a "demo requester" sequence.
2. Space strategically - 2-3 days between emails balances presence and persistence. Daily is too frequent; weekly is too sparse. Adjust based on engagement data.
3. Progress content depth - Start with high-level concepts and progressively get more specific. Early emails educate; later emails differentiate and validate.
4. Include exit ramps - Let engaged prospects "graduate" to sales conversations. If someone requests a demo mid-sequence, remove them from generic nurture and connect with a human.
5. Test and optimize - A/B test subject lines, content, send times, and sequence length. Continuous improvement compounds into dramatically better performance.
Common Mistakes
- Creating sequences that are too long and lose engagement
- Sending generic content that doesn't match sequence entry criteria
- Not removing prospects who've converted to opportunities
- Ignoring engagement data and continuing ineffective sequences
- Not having clear goals or success metrics for each sequence
Key Takeaways
- Nurture sequences automate relationship-building at scale
- 5-10 emails over 2-6 weeks is optimal for most sequences
- Each sequence should have clear entry criteria and exit points
- Content should progress from educational to differentiating
- Continuous testing and optimization drives performance improvement
Related Terms
Negative Reply
Response indicating lack of interest. 'Not interested' or 'Remove me.'
Net New ARR
New annual recurring revenue from new customers and expansion.
Net Promoter Score (NPS)
Customer satisfaction metric measuring likelihood to recommend. 0-10 scale.
Net Revenue Retention (NRR)
Revenue retained plus expansion minus churn. Target 100%+.