What is Data Validation?
Data validation is the process of verifying that email addresses and contact information are accurate, deliverable, and safe to use before sending. It's the foundation of email deliverability and sender reputation management.
Validation Methods:
| Type | What It Checks | When Used |
|---|---|---|
| Syntax Check | Proper email format (contains @, domain) | Real-time, at form submission |
| Domain Check | Domain exists and has MX records | During list cleaning |
| SMTP Verification | Mailbox exists and can receive mail | Before campaigns |
| Risk Assessment | Spam traps, abuse, disposable emails | Ongoing monitoring |
A comprehensive validation approach combines multiple methods to maximize accuracy while protecting sender reputation.
Why Data Validation Matters
Sending to invalid or dangerous email addresses destroys deliverability. Even small bounce rates can trigger spam filters and block your emails.
The Bounce Rate Death Spiral:
- Invalid emails bounce
- ISPs (Gmail, Outlook) notice high bounce rate
- Your sender reputation drops
- More emails go to spam
- Lower response rates hurt deliverability further
- Eventually, your domain is blacklisted
- Every hard bounce damages reputation
- Spam traps can permanently ruin domain reputation
- Invalid emails waste money on ESP costs and sales time
- Poor data quality undermines all sales efforts
Benchmarks
- Healthy bounce rate: Below 2% is acceptable
- Overall average bounce rate: 1.98% across all industries
- Hard bounce benchmark: 0.44% in 2024 (down from 0.82%)
- Soft bounce benchmark: 0.73% in 2024 (down from 0.84%)
- Bounce rates above 5%: Serious deliverability problems
- Gmail inbox placement: Dropped from 89.8% to 87.2% in 2024
- Companies using validation see 50% lower bounce rates
Best Practices
- Validate at Collection: Use real-time validation on web forms
- Clean Lists Quarterly: Regular validation prevents accumulation of bad data
- Use Multiple Validation Layers: Syntax + domain + SMTP checks
- Remove Hard Bounces Immediately: Never re-email addresses that hard bounced
- Monitor Spam Traps: Use services that detect known spam trap addresses
- Check for Disposable Emails: Reject temporary email services
- Verify Before Import: Always validate purchased or imported lists
- Track by Source: Identify which lead sources produce the most invalid emails
Common Mistakes
- Skipping validation to save time or money
- Only checking syntax without SMTP verification
- Re-emailing addresses that previously bounced
- Not removing hard bounces from CRM immediately
- Buying lists without thorough validation
- Ignoring role-based addresses (info@, sales@)
- Sending to recently abandoned domains
- Not tracking bounce rate by campaign or source
Key Takeaways
- Data validation is non-negotiable for email deliverability in 2024
- Bounce rates above 2% indicate serious list hygiene issues
- Hard bounces must be removed immediately—never retry
- Spam traps can permanently damage domain reputation
- Validation costs are tiny compared to reputation damage
- Clean lists directly improve response rates and inbox placement
- Major email providers now require proper data practices
Sources:
Related Terms
Dark Funnel
Buyer research happening outside tracked channels. LinkedIn, podcasts, communities.
Data Enrichment
Adding firmographic and contact data to leads. Improves targeting and personalization.
Deal Velocity
Speed at which deals move through pipeline. Faster indicates better fit.
Decision Maker
Person with authority to approve purchase. Economic buyer in MEDDIC.