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Data Validation

Verifying email addresses are valid before sending. Reduces bounce rates.

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Data Validation

What is Data Validation?

Data validation is the process of verifying that email addresses and contact information are accurate, deliverable, and safe to use before sending. It's the foundation of email deliverability and sender reputation management.

Validation Methods:

TypeWhat It ChecksWhen Used
Syntax CheckProper email format (contains @, domain)Real-time, at form submission
Domain CheckDomain exists and has MX recordsDuring list cleaning
SMTP VerificationMailbox exists and can receive mailBefore campaigns
Risk AssessmentSpam traps, abuse, disposable emailsOngoing monitoring

A comprehensive validation approach combines multiple methods to maximize accuracy while protecting sender reputation.

Why Data Validation Matters

Sending to invalid or dangerous email addresses destroys deliverability. Even small bounce rates can trigger spam filters and block your emails.

The Bounce Rate Death Spiral:

  1. Invalid emails bounce
  2. ISPs (Gmail, Outlook) notice high bounce rate
  3. Your sender reputation drops
  4. More emails go to spam
  5. Lower response rates hurt deliverability further
  6. Eventually, your domain is blacklisted
Business Impact:
  • Every hard bounce damages reputation
  • Spam traps can permanently ruin domain reputation
  • Invalid emails waste money on ESP costs and sales time
  • Poor data quality undermines all sales efforts
Gmail & Yahoo 2024 Requirements: As of February 2024, major email providers require proper list hygiene and authentication. Poor data practices directly impact inbox placement.

Benchmarks

  • Healthy bounce rate: Below 2% is acceptable
  • Overall average bounce rate: 1.98% across all industries
  • Hard bounce benchmark: 0.44% in 2024 (down from 0.82%)
  • Soft bounce benchmark: 0.73% in 2024 (down from 0.84%)
  • Bounce rates above 5%: Serious deliverability problems
  • Gmail inbox placement: Dropped from 89.8% to 87.2% in 2024
  • Companies using validation see 50% lower bounce rates

Best Practices

  1. Validate at Collection: Use real-time validation on web forms
  2. Clean Lists Quarterly: Regular validation prevents accumulation of bad data
  3. Use Multiple Validation Layers: Syntax + domain + SMTP checks
  4. Remove Hard Bounces Immediately: Never re-email addresses that hard bounced
  5. Monitor Spam Traps: Use services that detect known spam trap addresses
  6. Check for Disposable Emails: Reject temporary email services
  7. Verify Before Import: Always validate purchased or imported lists
  8. Track by Source: Identify which lead sources produce the most invalid emails

Common Mistakes

  • Skipping validation to save time or money
  • Only checking syntax without SMTP verification
  • Re-emailing addresses that previously bounced
  • Not removing hard bounces from CRM immediately
  • Buying lists without thorough validation
  • Ignoring role-based addresses (info@, sales@)
  • Sending to recently abandoned domains
  • Not tracking bounce rate by campaign or source

Key Takeaways

  • Data validation is non-negotiable for email deliverability in 2024
  • Bounce rates above 2% indicate serious list hygiene issues
  • Hard bounces must be removed immediately—never retry
  • Spam traps can permanently damage domain reputation
  • Validation costs are tiny compared to reputation damage
  • Clean lists directly improve response rates and inbox placement
  • Major email providers now require proper data practices

Sources:

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