What is ARR (Annual Recurring Revenue)?
ARR represents the predictable, annualized revenue from subscription-based contracts.
ARR Formula:
ARR = Total Monthly Recurring Revenue (MRR) × 12
Example:
- $100K MRR
- ARR = $100K × 12 = $1.2M
Why ARR Matters
For SaaS Businesses
ARR is the primary valuation and health metric for SaaS companies because:
Predictability:
Subscription revenue recurs predictably (unlike one-time sales).
Valuation:
SaaS companies are valued as multiples of ARR (typically 5-20x depending on growth).
Planning:
ARR enables accurate forecasting and resource planning.
Investor Communication:
ARR growth is the primary story SaaS companies tell investors.
For Sales Teams
Targets:
Sales quotas are often set as "New ARR" targets.
Commissions:
Deals are credited based on ARR contributed.
Forecasting:
Pipeline value is measured in potential ARR.
ARR Components
Total ARR Breakdown
Total ARR = Starting ARR + New Business + Expansion - Churn - Downgrades
| Component | Definition | Impact |
|---|---|---|
| **Starting ARR** | Beginning of period ARR | Baseline |
| **New Business ARR** | Revenue from new customers | Growth |
| **Expansion ARR** | Upsells and cross-sells to existing | Growth |
| **Churn ARR** | Lost from cancellations | Reduction |
| **Downgrade ARR** | Lost from plan reductions | Reduction |
ARR Benchmarks
Growth Rate Benchmarks
By Company Stage:
| Stage | ARR Range | Typical Growth Rate |
|---|---|---|
| Seed | <$1M | 100%+ |
| Series A | $1M-$5M | 80-100% |
| Series B | $5M-$20M | 50-80% |
| Series C | $20M-$50M | 30-50% |
| Growth | $50M-$100M | 20-40% |
| Scale | $100M+ | 15-30% |
By Funding Type:
| Type | Median ARR Growth | Top Quartile |
|---|---|---|
| VC-backed | 25-30% | 50%+ |
| Bootstrapped | 20-23% | 35-40% |
ARR Composition Benchmarks
Healthy Mix:
- New Business: 70-80% of new ARR
- Expansion: 20-30% of new ARR
- Churn: <10% annual churn
- Net Revenue Retention: 100%+ (growth from existing customers)
Calculating ARR
Basic Calculation
From MRR:
ARR = MRR × 12
From Contracts:
Sum of all annualized contract values
Example:
- Customer A: $10K/year contract
- Customer B: $2K/month × 12 = $24K/year
- Customer C: $500/month × 12 = $6K/year
- Total ARR = $10K + $24K + $6K = $40K
Net New ARR
Net New ARR = New ARR + Expansion ARR - Churn ARR - Downgrade ARR
Example:
- Starting ARR: $1M
- New Business: +$300K
- Expansion: +$100K
- Churn: -$50K
- Downgrades: -$20K
- Ending ARR: $1.33M
- Net New ARR: $330K
ARR vs. Other Metrics
ARR vs. Revenue
ARR: Recurring subscription revenue only
Revenue: All revenue (including one-time fees, professional services, hardware)
SaaS companies report both but emphasize ARR for valuation.
ARR vs. MRR
ARR: Annualized view (good for annual planning, valuation)
MRR: Monthly view (good for operational management, short-term forecasting)
Conversion: ARR = MRR × 12; MRR = ARR ÷ 12
ARR vs. ACV
ARR: Total company recurring revenue
ACV: Average value per customer contract
ARR shows the whole picture; ACV shows deal-level metrics.
Using ARR for Planning
Revenue Forecasting
Forward ARR = Current ARR × (1 + Expected Growth Rate)
Example:
- Current ARR: $5M
- Expected growth: 50%
- Forward ARR (12 months): $5M × 1.5 = $7.5M
Hiring Planning
Revenue per Employee:
SaaS benchmark: $150K-$250K ARR per employee
Example:
- Target ARR: $10M
- Expected revenue/employee: $200K
- Team size needed: $10M ÷ $200K = 50 employees
Sales Capacity Planning
Sales Capacity Needed = Target New ARR ÷ Average Rep Productivity
Example:
- Target new ARR: $2M
- Average AE productivity: $500K
- AEs needed: $2M ÷ $500K = 4 AEs
Common ARR Mistakes
Counting One-Time Revenue:
Implementation fees, onboarding, and professional services shouldn't be included in ARR.
Ignoring Churn:
Showing gross ARR growth without acknowledging churn masks true business health.
Inconsistent Calculations:
Changing how ARR is calculated confuses comparisons over time.
Forecasting Optimistically:
Assuming all pipeline will convert inflates ARR projections.
Ignoring Seasonality:
Some quarters naturally stronger; plan accordingly.
ARR in Valuation
SaaS Valuation Multiples
SaaS companies are valued as multiples of ARR.
ARR Multiples by Growth Rate:
| ARR Growth | Typical ARR Multiple |
|---|---|
| <20% | 5-8x |
| 20-40% | 8-12x |
| 40-80% | 12-20x |
| 80%+ | 20-30x+ |
Example:
- $10M ARR growing 50%
- Multiple: ~15x
- Valuation: ~$150M
Rule of 40
Rule of 40 = Growth Rate + Profit Margin
Companies scoring 40+ on this metric trade at premium multiples.
Example:
- 30% growth + 20% margin = 50 (excellent)
- 20% growth + 10% margin = 30 (needs improvement)
Key Takeaways
- ARR = Annual recurring revenue from subscriptions
- Formula: MRR × 12
- Primary SaaS valuation and health metric
- Components: Starting + New + Expansion - Churn - Downgrades
- Growth benchmarks: Seed (100%+), Series A (80-100%), Series B (50-80%)
- SaaS valued at 5-30x ARR depending on growth rate
- Use for forecasting, hiring, capacity planning
- Don't include one-time revenue in ARR
- Rule of 40 = Growth Rate + Profit Margin (aim for 40+)
- Track Net Revenue Retention alongside ARR
Related Terms
A/B Testing
Testing two versions of an email, subject line, or landing page to see which performs better.
ABC (Always Be Closing)
Traditional sales mindset focused solely on closing deals. Modern approach: Always Be Connecting.
ABM (Account-Based Marketing)
Marketing strategy treating individual accounts as markets. Highly personalized campaigns for high-value targets.
ABS (Account-Based Selling)
Sales approach targeting specific high-value accounts with personalized outreach. Inverts traditional funnel.