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BDR (Business Development Representative)

Sales role focused on generating qualified leads through outbound prospecting.

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BDR (Business Development Representative)

What is a BDR?

A BDR (Business Development Representative) is a sales role focused exclusively on generating new opportunities through outbound prospecting.

BDRs work at the top of the funnel, identifying potential customers, reaching out cold, and qualifying prospects before handing them off to Account Executives (AEs) for closing.

Note on Terminology:
BDR and SDR (Sales Development Representative) are often used interchangeably. Some companies distinguish them:

  • BDR: Focuses on outbound prospecting and new business
  • SDR: May handle both outbound and inbound lead qualification
For this glossary, BDR refers to the outbound-focused role.


Why BDRs Matter

BDRs fuel the entire sales organization. Without BDRs, AEs would spend their time prospecting instead of closing.

The BDR Impact:

  • AEs with BDR support close 2-3x more deals
  • BDRs generate 60-80% of pipeline for many organizations
  • Proper BDR scaling enables predictable revenue growth
BDRs allow specialization:
  • BDRs: Prospect, qualify, schedule (hunting)
  • AEs: Present, negotiate, close (farming)
  • CSMs: Retain, expand, delight (growing)
This specialization increases overall team productivity.


BDR Responsibilities

Core Activities

ActivityDescriptionTime Allocation
**Prospecting**Finding and researching potential customers25%
**Cold Outreach**Email, phone, LinkedIn, social selling40%
**Lead Qualification**BANT/MEDDIC qualification of prospects15%
**CRM Management**Logging activity, updating pipeline10%
**Team Collaboration**Working with AEs and marketing10%

Daily Activities

Typical BDR Day:

  • 50-100 personalized cold emails
  • 30-50 cold calls
  • 20-30 LinkedIn connections/messages
  • 2-5 discovery calls with qualified prospects
  • Research on target accounts and industries
  • CRM updates and activity logging

Handoff to AEs

Once a prospect is qualified, BDRs hand off to AEs.

Handoff Criteria:

  • BANT qualified (or equivalent framework)
  • Discovery call completed
  • Clear next step identified
  • Stakeholder map started
  • All relevant info logged in CRM

BDR Metrics and Quotas

Key Performance Indicators

Activity Metrics (Leading):

  • Emails sent: 50-100 daily
  • Calls made: 30-50 daily
  • LinkedIn touches: 20-30 daily
  • Total activities: 100-150 daily
Outcome Metrics (Lagging):
  • Meetings booked: 8-15 per month
  • SQLs passed: 6-12 per month
  • Opportunities created: 5-10 per month
  • Pipeline generated: $50K-$150K monthly

BDR Quota Structure

Experience LevelMonthly QuotaAnnual Pipeline Target
Junior (0-1 yr)6-8 meetings$400K-$600K
Mid (1-3 yrs)10-15 meetings$800K-$1.2M
Senior (3+ yrs)15-20 meetings$1.2M-$2M
Team LeadTeam quota$5M-$10M

Quota Attainment Benchmarks:

  • On track (hit quota): 80%+ of BDRs
  • Top performer: 120%+ of quota
  • Performance improvement plan: <60% of quota for 2+ months

BDR vs Other Sales Roles

RoleFocusPrimary MetricTypical Experience
**BDR**Outbound prospectingMeetings booked0-3 years
**SDR**Inbound + outboundLead qualification0-3 years
**AE**Closing dealsRevenue generated2-10+ years
**CSM**Customer retentionRetention rate2-10+ years
**SE**Technical salesTechnical win rate3-10+ years

BDR Career Path

Typical Progression

BDR (0-2 years)

  • Learn prospecting and qualification
  • Develop sales foundations
  • Master CRM and sales tools
AE (2-5 years)
  • Close deals independently
  • Manage full sales cycle
  • Develop negotiation skills
Senior AE / AE II (5-7 years)
  • Handle larger deals
  • Mentor junior AEs
  • Specialize in verticals
Sales Manager / Director (7-10+ years)
  • Lead sales teams
  • Develop strategy
  • Manage hiring and training
VP of Sales / CRO (10+ years)
  • Executive leadership
  • Revenue strategy
  • Organization building

Alternative Paths

  • Marketing: Transition to demand generation or marketing ops
  • Customer Success: Move to CSM or customer success leadership
  • Sales Operations: Build analytical and process skills
  • Sales Enablement: Focus on training and content

BDR Best Practices

Prospecting Strategy

Target the Right Accounts:

  • Know your ICP deeply
  • Research before reaching out
  • Prioritize high-fit accounts
  • Use intent data to prioritize
Multi-Channel Outreach:
  • Don't rely on just email or phone
  • Combine email, phone, LinkedIn, and social
  • Consistent daily cadence across channels
  • Track what works for your ICP

Effective Outreach

Personalize at Scale:

  • Reference specific company news or events
  • Mention mutual connections
  • Tailor messaging to role/industry
  • Avoid generic templates
Follow Up Persistently:
  • 80% of sales require 5+ touches
  • Most BDRs stop after 1-2 attempts
  • Create structured follow-up sequences
  • Vary your approach and messaging

Time Management

Protect Selling Time:

  • Block time for prospecting (no interruptions)
  • Batch research and outreach activities
  • Limit administrative work to off-hours
  • Use tools to automate repetitive tasks
Focus on High-Value Activities:
  • Prioritize accounts most likely to buy
  • Spend more time on qualified prospects
  • Don't chase bad fits
  • Disqualify quickly and move on

Common BDR Mistakes

Treating BDR as temporary:
Some view BDR as just a stepping stone. Top performers treat it as a career-building opportunity to master sales foundations.

Prioritizing activity over outcomes:
Sending 100 generic emails is worse than 20 personalized ones. Focus on quality, not just volume.

Not researching prospects:
Generic "saw your company" messaging stands out immediately. Take 2 minutes to find something specific.

Giving up too soon:
Most prospects need 5+ touches. BDRs who stop after 1-2 follow-ups leave pipeline on the table.

Poor CRM hygiene:
If it's not in CRM, it didn't happen. Bad data hurts your reputation and forecasting.

Fear of the phone:
Email is easier but calling is often more effective. Balance both channels.

Not qualifying properly:
Passing unqualified leads to AEs burns trust. Quality handoffs build credibility.


BDR Tools and Tech Stack

Essential Tools

CategoryExamplesPurpose
**CRM**Salesforce, HubSpotPipeline and activity tracking
**Prospecting**Apollo, ZoomInfo, LinkedIn Sales NavLead list building
**Engagement**Outreach, SalesLoftSequences and cadences
**Email Intelligence**Firstsales.io, InstantlyDeliverability and inbox placement
**Data Enrichment**Clearbit, LushaContact and company data
**Call Intelligence**Gong, ChorusCall recording and coaching

Tool Mastery

Top BDRs:

  • Know their tools deeply (shortcuts, automation)
  • Maintain clean CRM data
  • Use sequences consistently
  • Test and optimize messaging
  • Share learnings with team

BDR Compensation

Typical Structure

Base Salary:

  • Entry: $40K-$55K
  • Mid-level: $55K-$70K
  • Senior: $70K-$90K
  • Metro areas add 20-40%
Variable Commission:
  • $10K-$30K OTE (On-Target Earnings)
  • Tied to meetings booked or SQLs passed
  • Accelerators for exceeding quota
  • Some plans include pipeline dollar value
Total OTE:
  • Entry: $50K-$75K
  • Mid-level: $75K-$100K
  • Senior: $100K-$140K

Key Takeaways

  • BDR = Business Development Representative, focused on outbound prospecting and lead generation
  • BDRs fuel the sales funnel by qualifying prospects before handing to AEs
  • Key metrics: 50-100 emails daily, 30-50 calls, 8-15 meetings booked monthly
  • Quota: $400K-$2M annual pipeline depending on experience
  • BDR is typically a 0-2 year role before progressing to AE
  • Success requires persistence (5+ touches), personalization, and qualifying properly
  • Master the tools: CRM, engagement platforms, prospecting databases
  • Focus on outcomes not just activity—quality over quantity
  • Clean CRM data and proper handoffs build trust with AEs
  • View BDR as foundational sales training, not just a stepping stone

Sources:

Related Terms

B

B2B (Business to Business)

Transactions between two businesses, not between business and consumer.

B

B2C (Business to Consumer)

Transactions between business and individual consumers.

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Backlink Outreach

Cold email strategy targeting websites for link-building opportunities.

B

Bad Lead

Prospect unlikely to convert due to budget, authority, need, or timing misalignment.

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