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Email Cadence

Timing and frequency of emails in sequence. Impacts engagement and deliverability.

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Email Cadence

What is Email Cadence?

Email cadence refers to the timing and frequency of emails sent to prospects or customers. It's the rhythm of your outreach—how often you send, how much time between touches, and when to stop.

Cadence Elements:

ElementPurposeBest Practice
Touch CountTotal emails in sequence5-7 for cold outreach
SpacingDays between emails3-5 days for B2B
DurationTotal length of sequence2-4 weeks
Stop PointWhen to disengageAfter no response to 5-7 touches

The 3-7-7 Framework: A proven cadence pattern—initial email, follow-up after 3 days, final follow-up 7 days later.

Why Email Cadence Matters

The right cadence balances persistence with respect. Too infrequent and you're forgotten; too frequent and you're annoying.

Cadence Impact:

  • Response Rates: Proper timing maximizes engagement
  • Deliverability: Frequency affects spam filters
  • Brand Perception: Cadence shapes how you're viewed
  • Sales Efficiency: Optimizes rep time and effort
  • Pipeline Health: Consistent follow-up creates movement
Best Practice: For B2B cold outreach, send 3 emails total—initial, follow-up after 3 days, and final follow-up 7 days later.

Benchmarks

Cadence ApproachTouch CountTimingResponse Rate
Conservative3-4 emailsSpaced 5-7 daysLower volume, higher quality
Standard5-7 emailsSpaced 3-5 daysBalanced
Aggressive7-10 emailsSpaced 2-3 daysHigher volume, more complaints

Industry Standards:

  • Optimal B2B cadence: 5-7 emails over 2-3 weeks
  • Space follow-ups: 3-5 days apart
  • Stop after: 5-7 touches with no response
  • Response timing: Most replies come after 2-3 touches

Best Practices

  1. Use the 3-7-7 Framework: Email, 3-day follow-up, 7-day final
  2. Space 3-5 Days Apart: Maintains visibility without intrusion
  3. Limit to 5-7 Touches: After that, diminishing returns
  4. Add Value Each Time: Every email should offer something useful
  5. Mix Channels: Combine email with LinkedIn, phone, video
  6. Test Timing: Experiment with day-of-week and time-of-day
  7. Respect Stop Points: Don't email after clear disinterest
  8. Track by Segment: Different cadences for different prospect types

Common Mistakes

  • Sending too frequently (triggers spam filters and complaints)
  • Following up too aggressively (damages brand perception)
  • Not following up enough (prospects forget you)
  • Spacing emails unevenly (confuses rhythm)
  • Not having clear stop rules (harasses uninterested prospects)
  • Using same cadence for everyone (one size doesn't fit all)
  • Ignoring engagement signals (keep going vs. stop)
  • Not testing and optimizing cadence over time

Key Takeaways

  • Email cadence is the timing and frequency of your outreach
  • The 3-7-7 framework works well: email, 3-day follow-up, 7-day final
  • Space emails 3-5 days apart for B2B cold outreach
  • 5-7 touches is optimal—more has diminishing returns
  • Stop after no response to 5-7 touches
  • Test cadence timing for your specific audience
  • Balance persistence with respect
  • Add value with every touch, not just "checking in"

Sources:

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