What is Email Cadence?
Email cadence refers to the timing and frequency of emails sent to prospects or customers. It's the rhythm of your outreach—how often you send, how much time between touches, and when to stop.
Cadence Elements:
| Element | Purpose | Best Practice |
|---|---|---|
| Touch Count | Total emails in sequence | 5-7 for cold outreach |
| Spacing | Days between emails | 3-5 days for B2B |
| Duration | Total length of sequence | 2-4 weeks |
| Stop Point | When to disengage | After no response to 5-7 touches |
The 3-7-7 Framework: A proven cadence pattern—initial email, follow-up after 3 days, final follow-up 7 days later.
Why Email Cadence Matters
The right cadence balances persistence with respect. Too infrequent and you're forgotten; too frequent and you're annoying.
Cadence Impact:
- Response Rates: Proper timing maximizes engagement
- Deliverability: Frequency affects spam filters
- Brand Perception: Cadence shapes how you're viewed
- Sales Efficiency: Optimizes rep time and effort
- Pipeline Health: Consistent follow-up creates movement
Benchmarks
| Cadence Approach | Touch Count | Timing | Response Rate |
|---|---|---|---|
| Conservative | 3-4 emails | Spaced 5-7 days | Lower volume, higher quality |
| Standard | 5-7 emails | Spaced 3-5 days | Balanced |
| Aggressive | 7-10 emails | Spaced 2-3 days | Higher volume, more complaints |
Industry Standards:
- Optimal B2B cadence: 5-7 emails over 2-3 weeks
- Space follow-ups: 3-5 days apart
- Stop after: 5-7 touches with no response
- Response timing: Most replies come after 2-3 touches
Best Practices
- Use the 3-7-7 Framework: Email, 3-day follow-up, 7-day final
- Space 3-5 Days Apart: Maintains visibility without intrusion
- Limit to 5-7 Touches: After that, diminishing returns
- Add Value Each Time: Every email should offer something useful
- Mix Channels: Combine email with LinkedIn, phone, video
- Test Timing: Experiment with day-of-week and time-of-day
- Respect Stop Points: Don't email after clear disinterest
- Track by Segment: Different cadences for different prospect types
Common Mistakes
- Sending too frequently (triggers spam filters and complaints)
- Following up too aggressively (damages brand perception)
- Not following up enough (prospects forget you)
- Spacing emails unevenly (confuses rhythm)
- Not having clear stop rules (harasses uninterested prospects)
- Using same cadence for everyone (one size doesn't fit all)
- Ignoring engagement signals (keep going vs. stop)
- Not testing and optimizing cadence over time
Key Takeaways
- Email cadence is the timing and frequency of your outreach
- The 3-7-7 framework works well: email, 3-day follow-up, 7-day final
- Space emails 3-5 days apart for B2B cold outreach
- 5-7 touches is optimal—more has diminishing returns
- Stop after no response to 5-7 touches
- Test cadence timing for your specific audience
- Balance persistence with respect
- Add value with every touch, not just "checking in"
Sources:
Related Terms
Economic Buyer
Person controlling budget and making final purchase decision.
Elevator Pitch
30-second summary of value proposition. Clear, compelling, memorable.
Email Authentication
SPF, DKIM, DMARC setup proving you're legitimate sender. Non-negotiable.
Email Automation
Software sending personalized emails based on rules and triggers.