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Domain Health

Overall reputation and deliverability status of sending domain.

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Domain Health

What is Domain Health?

Domain health is the overall condition of your sending domain's reputation, authentication, and deliverability status. It's a composite measure of whether your emails are likely to reach the inbox based on your domain's history and current practices.

Domain Health Components:

ComponentWhat It MeasuresImpact
Reputation ScoreHow email providers view your domainPrimary factor
AuthenticationSPF, DKIM, DMARC statusRequired for 2024
Placement Rate% reaching inbox vs spamActual results
EngagementOpens, clicks, repliesFuture predictor
ComplaintsSpam reportsDamage indicator
BouncesFailed deliveriesHealth killer

Healthy domain = emails reach the inbox. Unhealthy domain = emails go to spam or get blocked.

Why Domain Health Matters

Gmail inbox placement dropped from 89.8% to 87.2% in 2024 despite improved practices, indicating email providers are getting more stringent. Domain health is now more critical than ever.

Health Impact on Business:

  • Deliverability: Unhealthy domains see 50%+ lower inbox placement
  • Revenue: Poor placement = fewer opens = fewer responses = less revenue
  • Sender Score: Domain health affects all future sending
  • Time to Recovery: Damaged domains take months to heal
  • Alternative Cost: May need to abandon domain and start over
The 2024 Reality: Gmail and Yahoo now require authentication AND healthy sending practices. Domain health encompasses both technical setup and sending behavior.

Benchmarks

Health IndicatorExcellentGoodPoor
Reputation Score90-10080-89Below 70
Inbox Placement90%+85-90%Below 80%
Bounce Rate<1%1-2%>3%
Spam Complaints<0.05%0.05-0.1%>0.2%
Engagement RateHighModerateLow

Recovery Timeline:

  • Minor damage: 2-4 weeks to recover
  • Moderate damage: 1-2 months
  • Severe damage: 3-6 months or abandon domain

Best Practices

  1. Monitor Weekly: Check domain health metrics every week
  2. Use Testing Tools: Regular deliverability tests catch issues early
  3. Fix Problems Fast: Address health issues before they compound
  4. Maintain Authentication: Keep SPF, DKIM, DMARC current
  5. Clean Lists Regularly: Remove inactive and invalid addresses
  6. Respect Spam Complaints: Remove compliers immediately
  7. Track by Provider: Monitor Gmail vs. Outlook separately
  8. Have Backup Domains: Never rely on single domain

Common Mistakes

  • Not checking domain health until problems are severe
  • Ignoring early warning signs (slight placement decline)
  • Assuming because emails "send" they're being delivered
  • Not monitoring spam folder placement
  • Letting bounce rates climb before acting
  • Sending from domains with past reputation issues
  • Not having alternative domains ready
  • Confusing delivery rate with inbox placement

Key Takeaways

  • Domain health = overall condition of your email sending reputation
  • Check health weekly using testing tools and provider dashboards
  • 90+ reputation score and 85%+ inbox placement = healthy
  • Gmail placement dropped to 87.2% in 2024—health matters more than ever
  • SPF, DKIM, and DMARC are required but not sufficient for health
  • Engagement, bounce rates, and spam complaints all affect health
  • Damaged domains take months to recover—prevention is critical
  • Have backup domains ready in case of health issues

Sources:

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