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Stay Ahead of Problems with the Alert Center

The Alert Center flags disconnected mailboxes, low credits, past-due billing, and missing email authentication. With one-click fixes, snooze, and resolve.

Tutorials
Integrations
min read
6 min
steps
7 · Intermediate

  1. What the Alert Center is

    The Alert Center is a single page that monitors your workspace health and warns you before problems hit delivery. Open it from the alert bell in the nav, or navigate to the Alert Center page directly.

  2. Read the header health

    A workspace health badge (healthy, warning, or critical) plus critical / warning / info count chips summarize your state at a glance.

    Read the header health

  3. Know the alerts you'll see

    Alerts are grouped by category: Mailboxes, AI, Campaigns, Billing, and Connectors. The real conditions include: “All mailboxes are disconnected”, “Some mailboxes are disconnected”, “Email drafting has stalled”, “Campaign has sent zero emails”, “AI credits are exhausted”, “AI credits are running low”, “Payment is past due”, and “Email authentication not set up”.

  4. Act with the one-click CTA

    Each alert has a fix button that deep-links to the exact place you need: reconnect a mailbox, top up credits, update your payment method, or configure email authentication.

  5. Snooze what you can't fix now

    Snooze quiets an alert for 24 hours; it returns if the underlying condition still exists. Use it to defer, not to hide a real problem.

  6. Resolve handled alerts

    Mark an alert Resolved once you've fixed it. Resolved rows fade with a “Resolved” badge and move under the Resolved status tab.

  7. Filter to focus

    Filter by category, severity, or status (Open / Snoozed / Resolved) to work the most important issues first.

Pro tips

  • Snooze is a deferral, not a mute

    It quiets an alert for 24 hours and comes back if the underlying problem is still there.

  • Let the CTA do the navigating

    An AI-credits-low alert jumps straight to top-up; a mailbox alert jumps straight to reconnect: use it instead of hunting through settings.

  • Fix email authentication fast

    The Email authentication not set up alert names the exact sending domain missing SPF/DKIM/DMARC: fix it before it drags down inbox placement. See connect-mailbox and domain authentication tutorials for the deep dive.

  • Check the health badge first

    A critical badge means something is actively blocking sending right now: start there before working individual alerts.

Frequently asked questions

Where is the Alert Center?

It's its own page in the workspace: open it from the alert bell in the nav.

What kinds of alerts are there?

Mailboxes, AI/credits, Campaigns, Billing, and Connectors/email-auth.

What does the health badge mean?

Overall workspace health: healthy, warning, or critical.

How do I fix an alert?

Use its CTA: it deep-links to the exact fix, such as reconnecting a mailbox or topping up credits.

What does snoozing do?

Quiets the alert for 24 hours; it returns if the condition persists.

What's the difference between snooze and resolve?

Snooze defers it; Resolve marks it handled and moves it to the Resolved tab.

Why am I told email authentication isn't set up?

SPF, DKIM, or DMARC records are missing for a connector's domain: configure them to avoid spam placement or rejected mail.

Can I filter alerts?

Yes: by category, severity, and status.

Integrations

Outreach that keeps going after you log off.Leads, emails, follow-ups and replies, handled.

Connect unlimited mailboxes and let AI agents find leads, write each email and follow up. Or send your own templates in manual mode. From $29/mo.

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$1 for 3 days · Cancel anytime · No contract

Install with AI

Your coding agent sets up the FirstSales CLI and skills for you.

Prompt for Claude Code

I'm setting up FirstSales (https://firstsales.io), an AI outbound sales platform: campaigns, contacts, a reply inbox, deliverability and lead signals. Help me get my workspace sending real, good emails end to end, from Claude Code.

Read these first so you know how FirstSales works:
- Developer docs and API: https://developer.firstsales.io
- CLI: https://www.npmjs.com/package/@firstsales.io/cli
- Skills for coding agents: https://github.com/firstsalesio/firstsales-skills (read README.md and GUIDE.md)

Setup
1. Install the CLI: npm install -g @firstsales.io/cli
2. Install the FirstSales skills:
   claude plugin marketplace add firstsalesio/firstsales-skills
   claude plugin install firstsales@firstsales
3. Ask me if I already have a FirstSales account. If not, send me to https://app.firstsales.io to sign up.
4. Ask me to create an API key under Settings → API → API Keys, with only the scopes we need.
   Never ask me to paste the key into this chat. Tell me to run this in my own terminal, so the key stays hidden:
   read -rs FS_KEY && firstsales auth login --api-key "$FS_KEY"; unset FS_KEY
5. Run `firstsales whoami` and tell me which workspace and organisation we are connected to.

Then ask me about my business: what I sell, who I sell to (roles, company size, countries), my best customers, and what I use today for outbound (tools, lists, mailboxes). Walk me through:
1. Teaching FirstSales my business: website, offer, proof points and case studies in the knowledge base, so the AI writes like someone who knows the product.
2. Connecting my sending mailboxes and checking my sending domain: SPF, DKIM, DMARC and warm-up. If anything is unhealthy, tell me the exact DNS record to add.
3. Bringing in contacts: import my CSV or CRM export into a clean list, remove duplicates and bad emails, and block domains I must never email (customers, competitors, my own).
4. Building my first campaign: the right list, senders, steps and timing. Write the sequence with me, show me the drafts, and do not launch until I say yes.
5. Setting up Signals if it fits: find people engaging with LinkedIn posts about topics my buyers care about, and turn them into leads.
6. Inviting my team and giving each person the right access.

Once campaigns run, show me how to work the reply inbox from here: which replies need an answer, draft responses in my voice, and move good conversations into deals. If I use Cal.com, connect it so follow-ups can offer my booking link (not the first email).

Throughout, as you learn about my business, proactively suggest and help create:
- Reply templates for the questions and objections my prospects are likely to raise, based on my product, site and codebase if you can see them.
- Campaign ideas and segments worth testing, with the reason for each.

Safety rules:
- Show every change as a dry run (--dry-run) first and wait for my yes. Never send emails, launch campaigns or delete anything without my yes.
- Tell me before anything that spends credits, and how many.

Be opinionated. If the docs give a sensible default, just use it. Don't make me choose between five options.
Developer docs ↗npm: @firstsales.io/cli ↗GitHub: firstsales-skills ↗