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How to add CC and BCC to campaign emails in FirstSales

Add CC and BCC addresses that are copied on every email a campaign sends.

  1. Open the Email Scheduler → Recipients tab

    In the campaign builder, click the Email Scheduler step, then the Recipients tab. Two chip inputs live here: CC Addresses and BCC Addresses.

    Open the Email Scheduler → Recipients tab
  2. Add CC addresses

    Type an email into CC Addresses and press Enter or type a comma to add it as a chip. You can add up to 10 CC addresses.

  3. Add BCC addresses

    Use the same pattern in BCC Addresses, up to 5 addresses. BCC is useful for silently archiving a copy, e.g. to a CRM drop address, without recipients seeing it.

  4. Fix rejected entries

    An invalid email shows “Invalid email address”, a repeat entry shows “Already added”, and going over the cap shows a max-addresses message. At the limit, the field shows “Limit reached (N/N)”.

  5. Know it applies to every send

    CC and BCC recipients are copied on every email the campaign sends, not just the first: that includes follow-up steps.

  6. Leave blank if unused

    Both fields are optional. Leave them empty if you don't need anyone copied.

Pro tips

  • BCC a CRM inbox to auto-log replies context

    A silent copy lands in your CRM's drop address without recipients ever seeing it in the headers.

  • Keep CC tiny

    Every visible CC recipient can see everyone else on the CC line: 1–2 people keeps it professional.

  • Enter, comma, or click away all add the chip

    There's no separate save button for the chip itself: committing the address is instant.

  • CC/BCC ride every step

    Remember they hit follow-up emails too, not just the opener: don't set a CC you only want on the first message.

Frequently asked questions

How many CC and BCC addresses can I add?

Up to 10 CC addresses and up to 5 BCC addresses.

Do CC/BCC apply to follow-up emails too?

Yes: they're copied on every email the campaign sends, including all follow-up steps.

Why won't my address add?

It's either an invalid email format, a duplicate you already added, or the field is already at its limit.

Is CC/BCC required?

No: both fields are optional and can be left empty.

Can recipients see the BCC list?

No: that's the point of BCC. Recipients never see who else was blind-copied.

How do I remove an address?

Click the x on its chip in the CC Addresses or BCC Addresses field.

Campaigns

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Install with AI

Your coding agent sets up the FirstSales CLI and skills for you.

Prompt for Claude Code

I'm setting up FirstSales (https://firstsales.io), an AI outbound sales platform: campaigns, contacts, a reply inbox, deliverability and lead signals. Help me get my workspace sending real, good emails end to end, from Claude Code.

Read these first so you know how FirstSales works:
- Developer docs and API: https://developer.firstsales.io
- CLI: https://www.npmjs.com/package/@firstsales.io/cli
- Skills for coding agents: https://github.com/firstsalesio/firstsales-skills (read README.md and GUIDE.md)

Setup
1. Install the CLI: npm install -g @firstsales.io/cli
2. Install the FirstSales skills:
   claude plugin marketplace add firstsalesio/firstsales-skills
   claude plugin install firstsales@firstsales
3. Ask me if I already have a FirstSales account. If not, send me to https://app.firstsales.io to sign up.
4. Ask me to create an API key under Settings → API → API Keys, with only the scopes we need.
   Never ask me to paste the key into this chat. Tell me to run this in my own terminal, so the key stays hidden:
   read -rs FS_KEY && firstsales auth login --api-key "$FS_KEY"; unset FS_KEY
5. Run `firstsales whoami` and tell me which workspace and organisation we are connected to.

Then ask me about my business: what I sell, who I sell to (roles, company size, countries), my best customers, and what I use today for outbound (tools, lists, mailboxes). Walk me through:
1. Teaching FirstSales my business: website, offer, proof points and case studies in the knowledge base, so the AI writes like someone who knows the product.
2. Connecting my sending mailboxes and checking my sending domain: SPF, DKIM, DMARC and warm-up. If anything is unhealthy, tell me the exact DNS record to add.
3. Bringing in contacts: import my CSV or CRM export into a clean list, remove duplicates and bad emails, and block domains I must never email (customers, competitors, my own).
4. Building my first campaign: the right list, senders, steps and timing. Write the sequence with me, show me the drafts, and do not launch until I say yes.
5. Setting up Signals if it fits: find people engaging with LinkedIn posts about topics my buyers care about, and turn them into leads.
6. Inviting my team and giving each person the right access.

Once campaigns run, show me how to work the reply inbox from here: which replies need an answer, draft responses in my voice, and move good conversations into deals. If I use Cal.com, connect it so follow-ups can offer my booking link (not the first email).

Throughout, as you learn about my business, proactively suggest and help create:
- Reply templates for the questions and objections my prospects are likely to raise, based on my product, site and codebase if you can see them.
- Campaign ideas and segments worth testing, with the reason for each.

Safety rules:
- Show every change as a dry run (--dry-run) first and wait for my yes. Never send emails, launch campaigns or delete anything without my yes.
- Tell me before anything that spends credits, and how many.

Be opinionated. If the docs give a sensible default, just use it. Don't make me choose between five options.