- 1
Require approval first
This queue only fills when a campaign's content approval is set to require-approve; otherwise drafts auto-send without stopping here.
- 2
Open Needs Approval
In the Inbox, click the Needs Approval tab. Its amber badge shows how many drafts are waiting.
- 3
Read a pending draft
Open a thread. The outbound bubble shows “Awaiting your approval” with Approve, Edit, and Reject actions.
- 4
Approve
Click Approve to release the draft for sending.
- 5
Edit before approving
Click Edit to fix the body inline. The subject line is intentionally locked — changing it mid-thread breaks SMTP threading. Approve once you're happy with the edit.
- 6
Reject with a reason
Click Reject and write what should change (at least 5 characters, up to 500). The AI uses your note to regenerate the draft.
- 7
Clear the queue via CLI (optional)
Prefer the terminal? Use
inbox approve-draft/inbox reject-draftfor the same actions.
Pro tips
Hard-won shortcuts that keep warm-up on track.
Reject with a specific instruction
“Cut the second paragraph” or “warmer opener” gives the AI something concrete to regenerate from — vague rejections waste a round-trip.
Edit for tweaks, Reject for a rethink
Editing keeps the same draft with your fix applied; rejecting throws it out and asks for a fresh one.
Subject line is locked on purpose
Changing it mid-thread breaks SMTP threading — refine subjects in the campaign, not the queue.
Script the queue at scale
Clear approvals from the CLI with `inbox approve-draft` / `reject-draft` and fold review into an existing workflow.
Frequently asked questions
Why do I have drafts waiting for approval?
The campaign's content approval is set to require-approve, so each AI draft needs a human OK before it sends.
Where's the queue?
The Inbox's Needs Approval tab, marked with an amber count badge.
What can I do with a pending draft?
Approve it, edit the body inline, or reject it with a note for the AI to regenerate.
Can I edit the subject line?
No — the subject is locked in the inline editor to preserve email threading. Change subjects in the campaign.
Does rejecting need a reason?
Yes — at least 5 characters, up to 500. The reason tells the AI what to fix on the next draft.
What happens after I approve?
The draft is released and sends on its schedule; an approved-but-unsent draft can still be edited until it goes out.
Can I approve or reject from the CLI?
Yes — inbox approve-draft and inbox reject-draft mirror the in-app actions.
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