Ready-made reply templates
The inbox now comes with 150 ready-made reply templates, grouped by situation, next to the templates you save yourself.
Ready-made reply templates
The inbox now comes with 150 ready-made reply templates, grouped by situation. Use them as they are, or copy one and make it your own.
What changed
Templates now have their own folder in the inbox. You get 150 starter templates in 15 groups, covering the replies sales teams write most: booking a meeting, sending info, pricing, budget and timing objections, wrong person, not interested, follow-ups and more. Your own saved templates sit right next to them.
Templates are also available in Chat, the API, the CLI and the Claude connector.
How to use it
Open Inbox and go to Templates to browse. Or, in any reply box, open templates and pick one. Fill in the blanks and send.
Why it matters
Most replies follow a few patterns. Starting from a good template saves time and keeps your answers consistent across the team.