Follow-ups keep going when research runs out

Some follow-ups used to stop when there was not enough research about the prospect, or when our quality check was briefly unavailable. They now carry on.

What changed

• Research runs out. If there is no new research to use, the follow-up is now written from your offer instead of failing. First emails already worked this way.
• Quality check down. If our quality check cannot answer for a while, the follow-up waits and tries again the next day instead of being cancelled.

Why it matters

Most replies come from follow-ups, not first emails. A follow-up that silently fails is a reply you never get.