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Alerts when a campaign pauses itself
When a campaign pauses itself to protect your sending, you now get an alert and an email, and the alert clears when you resume.
FirstSales pauses a campaign on its own when bounces or spam complaints climb too high. That protects your mailboxes. Now you also hear about it: an alert in the app and an email to your workspace admins.
What changed
- Alert and email. An automatic pause now creates a campaign alert and emails the admins of the workspace.
- No missed notices. If a notice fails to send, FirstSales tries again until it gets through.
- Clears on resume. When you resume the campaign, the alert goes away on its own.
- Gentler soft-bounce retries. An email that soft-bounces (a temporary failure, such as a full inbox) is now retried at most twice. Hard bounces are still never retried.
Why it matters
A paused campaign that nobody knows about is a campaign that quietly stops working. The alert tells you to check your lists or mailboxes while it still matters.