Trust in a credit balance comes from being able to account for every change to it. Charges have always been visible in your usage feed; refunds, until now, happened quietly in the background. That left a small but real gap: your balance could go up and the feed wouldn't say why. We've closed it.
Every refund, in plain sight
Open Billing → Usage and refunds now appear inline, right alongside charges, marked as a green + entry. Each one shows what it was for and when it happened, so the running balance you see always matches the math you can do yourself.
What you'll see
- Green credit entries — refunds stand out from charges at a glance, so scanning the feed tells you immediately what added to your balance and what drew it down.
- A reason for each one — every refund is labeled with what triggered it, such as a generation that failed and was automatically reimbursed.
- Accurate running totals — the feed reconciles to your current balance, with no unexplained jumps.
Paired with automatic refunds
This works hand in hand with automatic credit refunds: when something like a draft generation fails on our side, you're credited back automatically — and now you can see that credit land. Together they mean you never have to take the balance on faith or reach out to ask why a number changed.
How to use it
- Go to Billing and open the Usage tab.
- Scan the feed — charges are listed as usual, and refunds appear as green + entries.
- Hover or expand an entry to see the reason behind it.
Why it matters
Anything involving money should be legible. When credits move, you deserve to see exactly why, without filing a support ticket to find out. Surfacing refunds in the same place as charges turns the usage feed into a complete, self-explaining ledger — which is what builds the confidence to run campaigns at scale without watching the balance like a hawk.
It also makes reconciliation trivial. If you ever want to check a billing period, the feed now tells the whole story in one view: what you spent, what came back, and why. There's no longer a category of balance change that lives only in the background — every movement, up or down, has a line you can point to. That completeness is quietly important, because the moment a number looks unexplained is the moment trust in the whole system starts to wobble.