Understand who you're actually pitching
This playbook is different from a typical tenant-rep campaign because the target isn't the end company looking for space, it's the HR or relocation professional who advises them. You're not selling a lease, you're proposing yourself as their go-to local real estate resource whenever their company relocates or expands employees into your market.
That means the ICP is corporate HR and global mobility functions, not office tenants. Titles to target: VP HR, Head of People, Relocation Manager, Global Mobility Manager, and Corporate Real Estate Director at companies large enough to have a dedicated relocation function, usually a few hundred employees or more, or growing fast enough to be actively hiring out of market.
This is also a slower motion than a typical outbound campaign, and it's worth treating it as a separate ongoing channel rather than a one-time push. A handful of strong referral relationships built over a year can outperform a much larger volume of one-off tenant-rep deals, since each relationship can produce multiple introductions over time.
Think about which of your services actually matters to this audience before you write anything. Some brokers offer full relocation support, temporary housing, market orientation tours, school district information, others stick strictly to office real estate. Be honest about your actual scope, since an HR leader who takes you up on the offer will test it against what you said you'd help with.

Source contacts around expansion and hiring signals
Describe the target to AI Leads: HR and relocation leaders at companies expanding into your market or growing headcount fast enough to need relocation support. AI Leads finds and enriches matching contacts, and the quality funnel filters weak matches before they cost credits.
Because this is partnership building rather than a direct deal, your list can be broader geographically than a tenant-rep list, you're not limited to companies with an existing lease in your submarket, you're looking for companies sending people into it.
Consider also targeting relocation and mobility consulting firms directly rather than only in-house HR teams. Third-party relocation firms manage the process for multiple client companies at once, so a single strong relationship with one of these firms can route you introductions across several corporate accounts instead of just one.
Use research to find the actual relocation trigger
Contact research runs automatically and surfaces company signals, recent funding, new office announcements, hiring surges in a new city, that indicate active relocation activity. The transparency view shows exactly what was found and what the draft used.
A company that just announced a new office in your city, or is visibly hiring roles based there, is living through the exact moment your partnership offer solves for. Reference that moment specifically rather than a generic mention of relocation services, it signals you did the homework rather than mass-emailing every HR leader in the region.
Check research quality across a sample of contacts before launching. If the AI can't find a clear expansion or hiring signal for most of the list, the ICP is probably too broad, narrow it to companies with a more visible footprint in your target city rather than sending a generic version of the email to everyone.
Frame the offer as a resource, not a sales pitch
In the describe step, be precise about what you're offering: to be the relocating employees' and the company's point of contact for local real estate, whether that's office space, temporary housing guidance, or market orientation, depending on what you actually provide. This is a partnership pitch, so the ask is smaller than a direct deal ask, usually a short call to introduce yourself and understand their process.
In practice, generate drafts and check that they read like a professional introduction between peers rather than a sales pitch. HR and mobility leaders get pitched constantly by vendors, the ones that get replies sound like they understand the relocation process, not just the real estate side of it.
Run a few sample drafts through practice and check that they don't accidentally read as a lease-inquiry email. Because the underlying product is real estate, it's easy for the AI to default to deal-focused language unless the describe step is explicit that the goal here is a standing relationship, not a transaction.
Teach a partnership tone, not a transaction tone
Paste past introduction or partnership emails into the writing style step, or write fresh samples that sound collegial rather than pitchy. This audience responds to brokers who position themselves as part of their relocation support network, not as another vendor competing for a one-time deal.
Subject: local resource for your [city] relocations
Hi [First name],
Saw [company] is expanding into [city], congrats on the growth. I work with HR and mobility teams here as their go-to for local real estate, from office space to helping relocating employees get oriented.
Happy to be a resource whenever it's useful, no pitch attached. Worth a short intro call?
[Name]
Design a sequence built for a long relationship, not a fast close
Set up two to three follow-up steps spaced further apart than a typical sales sequence, two to three weeks between touches. Steps stop automatically on reply. Since the goal is an ongoing referral relationship rather than a single transaction, the sequence should feel like relationship-building, a follow-up might share something genuinely useful, like current office market conditions in your city, rather than repeating the ask.
Because this is partnership outreach, expect the first meeting to be exploratory rather than transactional. Set that expectation in your own head before reading the reply metrics, a short intro call is a full success for this play, not just a step toward one.
If a contact doesn't reply to the full sequence, resist restarting it immediately. A quieter re-engagement a few months later, tied to a new expansion signal if one shows up in research, tends to land better than repeating the same three emails again on a tighter loop.

Manage replies as relationship starts, not deal starts
Replies land in the unified inbox and AI reply handling answers based on what was actually asked, often logistics like scheduling or clarifying what your services actually cover. Bounce handling auto-suppresses bad addresses so the list stays usable over what's typically a longer-running campaign than a transactional one.
Because these replies often lead to an ongoing relationship rather than a single closed deal, keep a personal eye on threads even after AI handling responds, the tone and follow-through matter more here than in a one-time transaction.
Some replies will come from an assistant or coordinator rather than the HR leader directly, especially at larger companies. Treat that as a normal part of the process rather than a dead end, a coordinator who understands what you offer is often the person who actually loops you in when a relocation comes up.

Measure introductions made, not just replies
Check analytics for opens, replies, and meetings per campaign, standard B2B reply rates of 2 to 5% and meeting rates of 0.5 to 1.5% are a fair baseline for this kind of professional-to-professional outreach.
The metric that matters most for this playbook isn't captured directly in reply rate, it's how many of those intro calls turn into an actual referral relationship over the following months. Track that separately, and use it to decide which HR titles or company profiles are worth expanding the campaign toward next.
Keep a simple log outside the platform of which intro calls turned into an actual referral within three to six months. That data point is what tells you whether this channel is worth continued investment compared to your other lead sources, since the email metrics alone only measure the first step of a much longer relationship.

Pro tips
Lead with the expansion signal
Lead with the company's expansion or hiring signal specifically, HR leaders can tell the difference between a targeted note and a mass real estate mailer immediately.
State your local market knowledge plainly
Mention your local market knowledge plainly rather than implying it, HR leaders coordinating a relocation from another city value someone who clearly knows the destination market.
Open with an intro call, not a deal
Position the first ask as a short intro call, not a meeting to discuss a specific deal, this audience is far more open to a low-commitment relationship-building ask.
Revisit contacts who went quiet
Revisit contacts who went quiet after a few months rather than writing them off, relocation needs are often seasonal and a contact who wasn't ready in spring may be relocating a team in the fall.