--- title: "Manage Your Subscription: Change Plan, Auto-Renew & Cancel | FirstSales" description: "Upgrade, downgrade, switch to annual, toggle auto-renewal, and cancel — all from the Billing Plan tab, plus what grace periods mean when you stop." canonical: "https://firstsales.io/tutorial/manage-subscription/" --- [Home](/)/[Tutorials](/tutorial/)/Manage Your Subscription: Change Plan, Auto-Renew & Cancel Billing & Credits # Manage Your Subscription: Change Plan, Auto-Renew & Cancel Upgrade, downgrade, switch to annual, toggle auto-renewal, and cancel — all from the Billing Plan tab, plus what grace periods mean when you stop. 5 min read·Beginner·7 steps 1. 1 ## Where subscription lives Everything is on the Billing page's **Plan** tab — change your plan, toggle auto-renewal, and cancel, all from one place. ![Where subscription lives](/tutorials/subscription-01-plan-tab.webp) 2. 2 ## Compare plans (monthly vs. annual) Four tiers — **Starter**, **Growth**, **Pro**, and **Business** — each with a monthly price and an annual price marked **“Save 20%”**, plus a monthly credit grant. Use the Monthly/Annual toggle to see both. 3. 3 ## Upgrade or downgrade Use the plan switcher to move up or down a tier. The app tells you whether the change takes effect **immediately** or at **period end** — read that line before you confirm. 4. 4 ## Switch monthly → annual Switching to annual locks in the 20%-off yearly rate for your current plan. 5. 5 ## Toggle auto-renewal (annual plans) Annual subscriptions show a **Renewal** section with an auto-renewal toggle. Turning it off means your current term runs to its end date, then simply stops renewing. 6. 6 ## Cancel — and what actually happens Cancelling preserves your credits and gives you a grace period with full access: **monthly** plans get a **10-day** grace period, **annual** plans disable auto-renewal and get a **30-day** grace period after the term ends, and a **trial** gets a grace period before lock. There's a two-step confirmation before anything executes. 7. 7 ## Reactivate / fix past-due If you cancelled, you can reactivate. A **past-due** banner prompts you to update payment, and a **grace-period** banner shows how much time is left. See [Buy Credits: One-Off Top-Ups](/tutorial/top-up-credits/) and [Apply a Promo Code & Request a Refund](/tutorial/request-refund-and-promo/) if those apply to your situation. ## Pro tips Hard-won shortcuts that keep warm-up on track. 1 ### Cancelling doesn't wipe your credits They're preserved, and you keep full access through the grace period — 10 days on monthly, 30 days after an annual term ends. 2 ### On annual, cancel really means disable auto-renewal You keep everything until the term's end date; it just doesn't renew after that. 3 ### Read the immediate-vs-period-end line Upgrades and downgrades tell you exactly when the change applies — check it before you confirm. 4 ### Handle past-due first If you see a dunning banner, update your payment method before it interrupts sending. ## Frequently asked questions Where do I change my plan? **Billing → Plan** tab. Do I lose my credits if I cancel? No — credits are preserved and you keep access through the grace period. How long is the grace period? Roughly **10 days** on monthly plans; annual continues to the term end and then a **30-day** grace period; trials get a grace period before lock. What's the difference between cancel and disable auto-renewal? On an annual plan they're the same action — the current term runs out, then it stops renewing. Does upgrading charge me right away? It depends — the app shows whether the change is **immediate** or applies at **period end**. Can I switch from monthly to annual? Yes — switching to annual gets you the 20% yearly rate. Where's the auto-renewal toggle? **Plan tab → Renewal** section, shown for annual subscriptions. My account is past due — what do I do? Follow the dunning banner to update payment; the grace-period banner shows how much time is left before access is affected. ## Ready to put this into practice? Start your FirstSales trial and launch a warmed, authenticated mailbox in minutes. [Start for $1](https://app.firstsales.io) [All tutorials](/tutorial/)