---
title: "Stay Ahead of Problems with the Alert Center | FirstSales"
description: "The Alert Center flags disconnected mailboxes, low credits, past-due billing, and missing email authentication — with one-click fixes, snooze, and resolve."
canonical: "https://firstsales.io/tutorial/alerts-center/"
---

[Home](/)/[Tutorials](/tutorial/)/Stay Ahead of Problems with the Alert Center

Integrations

# Stay Ahead of Problems with the Alert Center

The Alert Center flags disconnected mailboxes, low credits, past-due billing, and missing email authentication — with one-click fixes, snooze, and resolve.

6 min read·Intermediate·7 steps

1. 1  
## What the Alert Center is  
The **Alert Center** is a single page that monitors your workspace health and warns you before problems hit delivery. Open it from the alert bell in the nav, or navigate to the Alert Center page directly.
2. 2  
## Read the header health  
A workspace **health badge** — healthy, warning, or critical — plus **critical / warning / info** count chips summarize your state at a glance.  
![Read the header health](/tutorials/alerts-01-center.webp)
3. 3  
## Know the alerts you'll see  
Alerts are grouped by category — **Mailboxes**, **AI**, **Campaigns**, **Billing**, and **Connectors**. The real conditions include: “All mailboxes are disconnected”, “Some mailboxes are disconnected”, “Email drafting has stalled”, “Campaign has sent zero emails”, “AI credits are exhausted”, “AI credits are running low”, “Payment is past due”, and “Email authentication not set up”.
4. 4  
## Act with the one-click CTA  
Each alert has a fix button that deep-links to the exact place you need — reconnect a mailbox, top up credits, update your payment method, or configure email authentication.
5. 5  
## Snooze what you can't fix now  
**Snooze** quiets an alert for **24 hours**; it returns if the underlying condition still exists. Use it to defer, not to hide a real problem.
6. 6  
## Resolve handled alerts  
Mark an alert **Resolved** once you've fixed it. Resolved rows fade with a “Resolved” badge and move under the **Resolved** status tab.
7. 7  
## Filter to focus  
Filter by **category**, **severity**, or **status** (Open / Snoozed / Resolved) to work the most important issues first.

## Pro tips

Hard-won shortcuts that keep warm-up on track.

1

### Snooze is a deferral, not a mute

It quiets an alert for 24 hours and comes back if the underlying problem is still there.

2

### Let the CTA do the navigating

An AI-credits-low alert jumps straight to top-up; a mailbox alert jumps straight to reconnect — use it instead of hunting through settings.

3

### Fix email authentication fast

The Email authentication not set up alert names the exact sending domain missing SPF/DKIM/DMARC — fix it before it drags down inbox placement. See connect-mailbox and domain authentication tutorials for the deep dive.

4

### Check the health badge first

A critical badge means something is actively blocking sending right now — start there before working individual alerts.

## Frequently asked questions

Where is the Alert Center?

It's its own page in the workspace — open it from the alert bell in the nav.

What kinds of alerts are there?

**Mailboxes**, **AI**/credits, **Campaigns**, **Billing**, and **Connectors**/email-auth.

What does the health badge mean?

Overall workspace health: **healthy**, **warning**, or **critical**.

How do I fix an alert?

Use its CTA — it deep-links to the exact fix, such as reconnecting a mailbox or topping up credits.

What does snoozing do?

Quiets the alert for **24 hours**; it returns if the condition persists.

What's the difference between snooze and resolve?

**Snooze** defers it; **Resolve** marks it handled and moves it to the Resolved tab.

Why am I told email authentication isn't set up?

SPF, DKIM, or DMARC records are missing for a connector's domain — configure them to avoid spam placement or rejected mail.

Can I filter alerts?

Yes — by **category**, **severity**, and **status**.

## Ready to put this into practice?

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