---
title: "Follow-ups keep going when research runs out"
description: "Follow-ups no longer fail when there is nothing new to say about the prospect, or when our quality check is briefly down. They now carry on."
canonical: "https://firstsales.io/changelog/follow-ups-keep-going-when-research-runs-out/"
---

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FixOctober 4, 20261 min read

# Follow-ups keep going when research runs out

Follow-ups no longer fail when there is nothing new to say about the prospect, or when our quality check is briefly down. They now carry on.

Some follow-ups used to stop when there was not enough research about the prospect, or when our quality check was briefly unavailable. They now carry on.

## What changed

* **Research runs out.** If there is no new research to use, the follow-up is now written from your offer instead of failing. First emails already worked this way.
* **Quality check down.** If our quality check cannot answer for a while, the follow-up waits and tries again the next day instead of being cancelled.

## Why it matters

Most replies come from follow-ups, not first emails. A follow-up that silently fails is a reply you never get.

[ PreviousBooking link only in follow-ups](/changelog/booking-link-on-follow-ups-only/)[Next Sign in with GitHub](/changelog/sign-in-with-github/)